If your appointment based business already includes a business website then you curently have what you ought to accept online bookings. Because of online booking systems your customers can book and pay for your services online right on your existing website.
Online booking systems can be found in two varieties – those that redirect your customers to another site to perform their booking, and those that let your visitors book directly on your website. Whichever booking software you select it’s very an easy task to setup and begin taking bookings online.
Reservation software that works on your own website is usually preferred, because it causes less confusion for customers and looks more professional. To begin taking bookings online you first need to choose an online booking system.
Whenever choosing an online reservation system it’s important to choose one that’s both an easy task to setup and easy for your visitors to use. Be sure you try out a demo of what the program will look like on your own website. You’ll want your customers to book with minimal effort to lessen the chances of customers giving up mid booking.
When your setting up your web booking software you need to enter some information about your business. The online booking system must know what services you want your customers to book, your staff and resources that provide those services, when your staff are for sale to bookings, and other information which will determine what and when your customers can book. This is the once-off setup process that needs to be as easy as possible. If these details change you’ll be able to log into your account and modify the settings.
In the event that you already use Google calendar in your business then make sure you choose a booking system that integrates with Google calendar. The software you choose should allow two way integration, so that bookings made by your customers online appear instantly on your Google calendar, whilst giving you the flexibility of shifting bookings around without having to log into the booking software.
Other features to look for within an online booking system include PayPal integration to permit our customers to pay online, email and SMS text reminders to reduce no-shows, and full flexibility to let you handle staff leave etc.
Once your account is setup with your chosen reservation system you will have to plug it into your site. That is done by copying and pasting some HTML code onto the page you need the booking calendar to seem, and you’re ready to begin taking bookings online.
Online booking software isn’t only for big businesses. For a low monthly fee you could be offering your customers the capability of booking online, and thereby boost your bottom line.